Conviva

All Systems Operational

DPI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
DPI Integration Operational
VSI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
Precision Operational
Touchstone Operational
VSI Integration Operational
Audience Operational
Viewers Operational
Pulse Operational
Pulse UI Operational
Support Submission Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 31, 2026

No incidents reported today.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
Completed - The scheduled maintenance has been completed.
Aug 28, 10:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 28, 09:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 04:00 UTC
Scheduled - Dear Valued Customers:

This is an notice that Conviva will be performing Infrastructure upgrades to our Infrastructure and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Infrastructure and Application
Description: Infrastructure Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 28th August 2026
Planned Start Date/Time: 08/28/2026 04:00:00 UTC
Planned End Date/Time: 08/28/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Aug 27, 08:46 UTC
Aug 27, 2026
Completed - The scheduled maintenance has been completed.
Aug 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 04:00 UTC
Scheduled - Dear Valued Customers:

This is to confirm that the scheduled maintenance window has now started, and Conviva is performing software upgrades to our Platform and Application services as planned below. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Software and Application
Des​cription: Software Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 27th August 2026
Planned Start Date/Time: 08/27/2026 04:00:00 UTC
Planned End Date/Time: 08/27/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Aug 25, 04:19 UTC
Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Completed - The scheduled maintenance has been completed.
Aug 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 04:00 UTC
Scheduled - Dear Valued Customers:

This is an advance notice that Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Infrastructure and Application
Description: Infrastructure Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 21st August 2026
Planned Start Date/Time: 08/21/2026 04:00:00 UTC
Planned End Date/Time: 08/21/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Aug 20, 09:51 UTC
Aug 20, 2026
Completed - The scheduled maintenance has been completed.
Aug 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 UTC
Scheduled - Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application.

Description: Software Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 20th August 2026
Planned Start Date/Time: 08/20/2026 04:00:00 UTC
Planned End Date/Time: 08/20/2026 10:00:00 UTC

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Aug 18, 04:57 UTC
Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.