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Scheduled Maintenance
Maintenance Notification for Infrastructure and Scaling Activity Sep 29, 2026 04:00-08:00 UTC
To Our Valued Customers:
This is an advance notice that Conviva will be performing Infrastructure and Scaling Activity. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Streaming Experience Insights (SEI) Video and App
Description: Infrastructure and Scaling Activity
Impact: This will be a low/no impact service window and only Infrastructure and Scaling activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this scaling activity. The scaling work will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 29th September 2026
Planned Start Date/Time: 09/29/2026 04:00:00 UTC
Planned End Date/Time: 09/29/2026 08:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best regards,
Conviva Support Services
Posted on Sep 26, 2026 - 09:18 UTC
This is an advance notice that Conviva will be performing Infrastructure and Scaling Activity. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Streaming Experience Insights (SEI) Video and App
Description: Infrastructure and Scaling Activity
Impact: This will be a low/no impact service window and only Infrastructure and Scaling activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this scaling activity. The scaling work will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 29th September 2026
Planned Start Date/Time: 09/29/2026 04:00:00 UTC
Planned End Date/Time: 09/29/2026 08:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best regards,
Conviva Support Services
Posted on Sep 26, 2026 - 09:18 UTC
Conviva - Scheduled Activity for Conviva Platform and Application Services Sep 30, 2026 05:00-09:00 UTC
To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience. We expect to complete this work no later than 09:00UTC.
Activity Type: Platform and Application (4 Hour Window)
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Start Date/Time: 09/30/2026 05:00:00 UTC
End Date/Time: 09/30/2026 9:00:00 UTC
Best regards,
Conviva Support Services
Posted on Sep 28, 2026 - 16:23 UTC
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience. We expect to complete this work no later than 09:00UTC.
Activity Type: Platform and Application (4 Hour Window)
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Start Date/Time: 09/30/2026 05:00:00 UTC
End Date/Time: 09/30/2026 9:00:00 UTC
Best regards,
Conviva Support Services
Posted on Sep 28, 2026 - 16:23 UTC