The system has recovered and metrics should be computing as normal. For the impact time range for May 20th 01:51 - 04:39 UTC, we will resume the data recovery shortly and expecting to conclude in the next ~48 hours
Posted May 20, 2026 - 04:50 UTC
Identified
Metric computation recovery is ongoing. Customers may experience metrics anomalies until the system is fully restored.
Posted May 20, 2026 - 03:35 UTC
Update
We are continuing to investigate this issue. Customers may notice a dip in metrics. We'll share updates as we learn more
Posted May 20, 2026 - 03:08 UTC
Update
We are continuing to monitor for any further issues.
Posted May 20, 2026 - 02:54 UTC
Update
We are continuing to monitor for any further issues.
Posted May 20, 2026 - 02:41 UTC
Monitoring
Pulse is back up and being monitored. Customers may notice a dip in metrics; this is under active investigation. We'll share updates as we learn more
Posted May 20, 2026 - 02:33 UTC
Investigating
We are currently investigating this issue and will update soon when its recovered
Posted May 20, 2026 - 02:18 UTC
This incident affected: DPI (Real-Time, Historical), VSI (Real-Time, Historical), and Pulse (Pulse UI).