Scheduled Maintenance Activity for Platform and Application Services
Scheduled for Jul 30, 04:00 - 10:00 UTC
Scheduled
Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Feature Releases Description: Infrastructure Updates and Application Fixes for Enhanced Performance and Stability
Impact: As part of our ongoing data center convergence efforts, we will be performing weekly maintenance windows through early September to improve our infrastructure and platform reliability. During each scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We will take extreme care to avoid any historical data loss due to these upgrades, and do not anticipate any significant disruptions to your operations.
Date: 30th July 2026 Planned Start Date/Time: 07/30/2026 04:00:00 UTC Planned End Date/Time: 07/30/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards, Conviva Support Services
Posted Jul 24, 2026 - 05:15 UTC
This scheduled maintenance affects: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration) and VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience, Viewers).