Real-Time and Historical Data Delay

Incident Report for Convivastatus

Resolved

This incident has been resolved
Posted Apr 23, 2026 - 12:50 UTC

Update

We are continuing to investigate this issue.
Posted Apr 23, 2026 - 12:12 UTC

Update

To our Valued Customers:

Conviva Operations is aware of ongoing delays impacting Historical and Live data. Our team is actively investigating the issue and working towards a resolution.

Areas affected include: Historical | Live

For further information, please visit the Conviva Status Page.

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Posted Apr 23, 2026 - 11:57 UTC

Update

To our Valued Customers:

Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.

Areas affected include: Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Posted Apr 23, 2026 - 11:56 UTC

Investigating

To our Valued Customers:

Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.

Areas affected include: Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Posted Apr 23, 2026 - 11:55 UTC
This incident affected: VSI (Real-Time, Historical).