Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2026 - 05:00 UTC
Scheduled
Pre-Scheduled Emergency Maintenance Activity for Video App (VDPI) Services
To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing upgrades to our Video App (VDPI) services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Video App (VDPI): Scaling Activity
Description: Scaling Activity for Enhanced Performance and Stability
Impact: During the scheduled window, our Video App (VDPI) dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 6th September 2026 Planned Start Date/Time: 09/06/2026 05:00:00 UTC Planned End Date/Time: 09/06/2026 09:00:00 UTC
Best regards, Conviva Support Services
Posted Sep 05, 2026 - 22:18 UTC
This scheduled maintenance affected: VSI App (Real-Time, Historical) and Pulse (Pulse UI).